One can argue which was the best new feature in Winter ’11, but I think there is a strong case to be made for Permission sets especially if you are a ButtonClick Admin. Thankfully the days of managing dozens or hundreds of profiles are gone and you can grant permission to someone to accomplish a task simply and easily with a permission set. In my continuing “Voice Behind the App” series I chat with Justin Edelstein of Arkus about permission sets and their new AppExchange App- Permissioner. Wow, I have to say that this app will knock your socks off. And just as a side note, this interview is longer than the 4 minute goal I was shooting for, but with great content like Permission Sets I think it’s ok. Mike: Hi Everyone! Mike Gerholdt here, ButtonClick Admin, and this week I am pleased to be joined this week with

This week I am happy to have Matt Lacey a Force.com blogger join me on ButtonClick Admin for a look at how we as admins can take a page from the Developers and learn to collaborate more. Matt is from Melbourne Australia and has the privilege of being ButtonClick Admin’s first international guest blogger. He is a Salesforce.com Certified Administrator, Certified Advanced Administrator, and Certified Developer.  Currently he is leading the charge on the StackExchange to get a Salesforce Q&A site set up. You can read more about Matt on his blog by clicking here. — Developers and ButtonClick Admins tend to be pretty distinct, sure there’s some crossover here and there, and some of us have learned to try and do some of the clicky parts before reaching for Apex (or codey parts after the clicky parts), but on the whole the two jobs are different. Of course variety

Ok ButtonClick Admins, you spoke and I took your advice. You like the interviews, but they are a bit long. No problem. I’m going to shorten them (including today’s) to less than 4 minutes. You like the transcripts- so I’m keeping them. Really, it’s a win-win for all of us. That being said let me introduce Bob Nagy of iTools. I met Bob about three weeks ago when a suit walked in my office and said “Why can’t Salesforce email me when a task is completed?” Good question. Thankfully ButtonClick Admins have Bob who makes great tools on the AppExchange who make us look good. Mike: I am excited to introduce you to Bob Nagy who I was introduced to a few weeks ago while looking for an app on the AppExchange. I would love to tell you more about it but I’m actually going to let Bob talk more about

I want to introduce a term to you called “feature creep” I read about it in terms of technology and TV remotes. Take a look at the picture- AppleTV remote v. DirecTV remote. 3 versus a million (44- I actually counted). In my mind this is the epitome of “Thinking Different”. Now much as I have wanted to work another Steve Jobs picture into a post, I think this has real value for Button-Click Admins. They Think Differently They- is your users- and they do think differently. They see things differently than you do. I think back to a post by Kevin O’hara on Field Hoarding which is in line with a request I received lately to add “15 checkboxes to an Account page”. Yeah, I’ll just let you chew on that one for a second. But it reminds me that users see the interface differently than Admins. As Admins we should try